Orga · Legal

Support

How to reach Orga support and answers to common questions.

Effective Last updated Applies to Orga 1.0 · iOS · Android
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Contact us

If you have a problem with Orga, a feature request or a question about your data, email gzy.guy@gmail.com.

To help us investigate faster, please include:

  • the email address on your account;
  • your app version and operating-system version, which you can find under Settings → About;
  • when the problem happened and the steps that led to it;
  • screenshots of any error message.

Please do not send your password, verification codes or full payment card details.

Common questions

How do I delete my account?

Open Settings → User info → Delete account. The Account Deletion page explains what is deleted and what may be retained.

Does deleting my account cancel my Apple subscription?

No. Cancel it separately in iOS Settings → Apple ID → Subscriptions, or tap Manage subscription on the app’s subscription screen.

What if AI-generated content is inaccurate?

AI output may be inaccurate, incomplete or out of date, so please verify it. Orga is not a medical device and does not provide medical, financial, legal or psychological advice. In an emergency, contact your local emergency services immediately.

How do I access, correct or delete my data?

You can view and delete most records in the app, and you can delete your account. For other data-rights requests, email gzy.guy@gmail.com. We normally respond within 30 days.

How do I report a security issue?

Email gzy.guy@gmail.com with “Security” in the subject. Please do not disclose the details publicly and give us reasonable time to fix the issue.

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